Southeast AIDS Education and Training Center (SE AETC) | 615-875-7873

Facilitated by

  • Christopher Roby, PhD
    Chief Operating Officer
    Community Health Center Association of Mississippi

  • Kizmet Cleveland, MA, CHW
    Special Population Coordinator
    Community Health Center Association of Mississippi

April 24, 2024

Presentation

Slides

  • Understanding why it is important to address customer services
  • How the social drivers of health compounded with patient treatment impact retention in care
  • Understanding the characteristics of services
  • How to navigate between patient’s expectations and patient’s needs